Office Hours
Office hours are 8:00 AM to 5:00 PM Monday through Friday (except holidays) and Saturdays 8:00 AM to 4:00 PM.
Lab Hours: 8:00AM to 5:00PM Monday through Friday and Saturdays 9:00AM to 1:00PM.
Visits with physicians, nurse practitioners and other providers are by appointment only. Although we make every effort to see you on time, sometimes an unexpected issue will arise that puts us behind. If you need to be out of the office by a certain time, please let us know when you check in. If you have an urgent medical issue, we will do our best to see you the same day you call. Please try to call for an appointment earlier in the day, and please give the receptionist the reason for your visit or the nature of the problem.
In order to give you the proper care within your insurance plan, we need to verify your information each time you visit us. Please be sure to bring your insurance cards with you. If you have any change in insurance or demographic information, you must fill out a new patient sheet for our files. Please allow enough time for this when coming for your appointment.
Cancellation of Appointments
If unable to keep your appointment, please call in advance to cancel and reschedule. Without notification of cancellation, another patient may be deprived of an appointment. Appointments not canceled within 24 hours of the appointment are subject to a fee of $50.00 for all appointments except for Mental Health, Acupuncture, Chiropractic and Massage and which you will be charged up to the full the cost of the visit.
Emergencies
When a serious health problem arises, your doctor or an associate is always available for consultation by telephone. If the office is closed, the answering service will contact the doctor on call, and he or she will return your call.
If your condition is an emergency, such as severe chest pain or shortness of breath, severe injury or uncontrollable bleeding, call 911 or go to the nearest emergency facility.
Telephone Calls
Phone hours are 8:00 AM to 5:00PM.
An administrative assistant will answer all telephone calls. Our staff is trained to handle many questions and issues while the doctors and nurse practitioners are seeing patients. When you call, please give all necessary details regarding the problem to the administrative assistant. This can often expedite your call. You will either be offered an appointment or a call back from the physician, nurse practitioner or an assistant. Non-urgent calls are usually returned after office hours, or at some point during the day when the doctor has a free moment. Please leave your relevant contact information and best time to reach you.
For your convenience, we also have an automated telephone line for referrals.
New Patients
Welcome to the Marino Center!
Here are the Marino Center you experience a unique integrative model of healthcare, featuring primary care and a full array of complementary discipline brought together under one roof. We appreciate that you have put your trust in the Marino Center and continually strive to provide the best possible healthcare and a superior patient experience.
All new patients need a longer New Patient appointment so that the doctor can obtain a medical history. If you have records from your previous doctor (s) that will help us in your care, please forward them to our office before your appointment. Please be sure to inform you insurance company that you are changing your primary care physician, effective before your first appointment.